Accessibility Statement

Our Commitment to Accessibility

Tom Thorp Transports, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users, regardless of ability.

We believe that everyone should have equal access to information and services. Our goal is to provide a website that is inclusive and accessible to the widest possible audience, including individuals with visual, hearing, motor, and cognitive disabilities.

Accessibility Standards

We strive to conform to the following accessibility standards:

• Web Content Accessibility Guidelines (WCAG) 2.1 - We aim to meet Level AA conformance, which addresses the most common accessibility barriers
• Section 508 of the Rehabilitation Act - We work to ensure our website meets federal accessibility requirements
• Americans with Disabilities Act (ADA) - We are committed to providing accessible digital experiences in accordance with ADA requirements

These standards explain how to make web content more accessible for people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.

Accessibility Features

We have implemented the following accessibility features on our website:

Visual Accessibility

• Semantic HTML structure for proper content organization
• Sufficient color contrast between text and background elements
• Resizable text that remains readable when enlarged up to 200%
• Alt text for images describing their content and purpose
• Clear and consistent visual hierarchy
• Non-text elements include text alternatives

Keyboard Accessibility

• All interactive elements are accessible via keyboard
• Logical tab order throughout the website
• Visible focus indicators on all interactive elements
• Skip navigation links to bypass repetitive content
• No keyboard traps on any page

Screen Reader Compatibility

• Proper heading structure (H1-H6) for content navigation
• ARIA landmarks for main content areas
• Descriptive link text that indicates the link destination
• Form fields have associated labels
• Tables include proper headers and captions
• Error messages are clearly identified and described

Content and Layout

• Clear and simple language throughout the website
• Consistent navigation across all pages
• Content is organized in a logical reading order
• Instructions are clear and do not rely solely on sensory characteristics
• Forms include clear labels and instructions
• Time limits can be extended where applicable

Multimedia

• Video content includes captions where available
• Audio content includes transcripts where available
• Multimedia content does not auto-play with sound

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Alternative input devices
• Browser accessibility features and extensions

We test our website with various assistive technologies to ensure compatibility and usability.

Ongoing Efforts

We are committed to ongoing accessibility improvement:

• Regular accessibility audits and testing
• Training for content authors and developers on accessibility best practices
• Incorporating accessibility into our development process
• Monitoring and addressing accessibility issues promptly
• Staying current with accessibility standards and guidelines

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content or services may not be fully accessible. We work with our vendors and partners to encourage accessibility improvements. If you encounter accessibility barriers with third-party content, please let us know.

Known Accessibility Issues

We are actively working to identify and address any accessibility barriers. Currently, we are aware of the following areas that may present challenges:

• Some PDF documents may not be fully accessible
• Third-party widgets may have limited accessibility support

We are actively working to address these issues and provide accessible alternatives where possible.

How to Report Accessibility Issues

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know.

When reporting an issue, please include:

• A description of the accessibility barrier
• The page URL where you encountered the issue
• The assistive technology you were using (if applicable)
• Your contact information (if you would like a response)

We take all feedback seriously and will work to address issues promptly. We aim to respond to accessibility feedback within 2 business days.

Contact Information

To report an accessibility issue or request assistance, please contact us using one of the following methods:

We will make every effort to provide the information you need in an accessible format upon request.

Alternative Access

If you are unable to access any information on our website, please contact us and we will provide the information in an alternative format. Alternative formats may include:

• Large print
• Audio format
• Electronic format (accessible PDF, Word document, etc.)
• Verbal assistance over the phone

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you have the right to file a complaint with the appropriate regulatory agency. In the United States, you may contact:

• U.S. Department of Justice Civil Rights Division
• Your state's civil rights or human rights agency

Updates to This Statement

We may update this Accessibility Statement from time to time to reflect changes in our accessibility practices or standards. We will post any changes on this page and update the "Last Updated" date.