Privacy Policy

Introduction

Tom Thorp Transports, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form
• Request a quote for our services
• Subscribe to our newsletter
• Communicate with us via email or phone

The personal information we collect includes:

• Name: Your first and last name
• Email Address: Your email address for communication purposes
• Phone Number: Your contact phone number
• Business Information: Company name and address (if applicable)
• Service Details: Information related to your transportation or logistics needs

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device information

Why We Collect Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process quote requests, provide transportation services, and communicate with you about your inquiries
• Customer Support: To respond to your questions, comments, and requests
• Communication: To send you information about our services, updates, and promotional materials (with your consent)
• Website Improvement: To analyze website usage and improve our online presence
• Legal Compliance: To comply with legal obligations and protect our legal rights

Who Has Access to Your Information

We limit access to your personal information to the following parties:

• Company Staff: Employees and authorized personnel who need access to perform their job duties related to customer service, operations, and administration
• Service Providers: Third-party companies that help us operate our business (described below)

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Third-Party Services

We may use third-party services that collect and process your information:

• Email Service Provider: For sending communications and managing email lists
• Analytics Services: Such as Google Analytics to analyze website traffic and usage patterns
• Hosting Provider: For website hosting and infrastructure
• Payment Processors: If applicable, for processing payments securely

These third parties have their own privacy policies and we encourage you to review them. We select service providers that demonstrate appropriate data security measures.

Cookies

We use cookies and similar tracking technologies on our website. For detailed information about our use of cookies, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Data Deletion Requests

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Request a copy of your information in a portable format

To exercise any of these rights, including requesting deletion of your data, please contact us using the information provided below. We will respond to your request within 30 days.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 18, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: